TAG Consulting

A 3 Step Checklist For Empowering Your Team


February 20, 2017

Two important things to know about empowering your team:

  1. We measure empowerment by how willing people are to offer us their maximum discretionary effort.
  2. We know that people feel empowered when they are motivated to give their all.

Who doesn’t want to lead a workplace environment like that?

So, how do you – in real life and in real time – empower your team?

We offer you the checklist below as a way of measuring your progress as an empowering leader. Think of it as a punchlist for your project of empowering your team. Or, even better, think of the metaphor we often use – of a team climbing up a high mountain together!

mountain

Provide Clear Direction

An empowering leader defines the task for the team with crystal clarity. A common misconception about delegation (a component of empowerment) is that it is described by this attitude: “Do your own thing as long as you are within the basic parameters and standards of the organization”. That’s mostly being lazy and settling for less than full alignment.

Empowering direction-giving sounds more like this: “See that mountain? We’re going to climb it together, and here’s how”.

 

Provide Needed Resources

Nothing is more dis-empowering to a team than not having the tools they need to complete the task they have been assigned. As an empowering leader you make it a priority to give your people the tools and resources they need to carry out their assignments with excellence and passion.

It sounds like this: “Here is the equipment we need to climb this mountain together. This is how you use it. Trust me, I’ve tested it and everything is safe, secure, high quality, and in adequate supply. Let’s get started!”

 

Provide Coaching, Support, and Feedback

Along the way, the empowering leader is providing constant, specific coaching (“Here’s our strategy for taking the mountain”, support (“You’re doing great – here’s what I can give you for your next steps”) and feedback (“OK, let’s set up camp for the night, reflect on what we learned today and focus on how we can get even better tomorrow”)

As you get ready to climb your next mountain as a team, review this list together. Does your team have the direction, resources, feedback, support, and coaching it needs? Does each team member know that they are needed and valued and that their very best efforts will rejuvenate them and help the team win?

Dealing With Conflict As A Team


December 12, 2016

Your team has a conflict to navigate. You’ve decided that conflict should be your ally, not your enemy, so you have committed to boldly engaging the process, getting competing values on the table, and working to find a solution that honors people and moves the mission forward.

So, where do you begin? As tempting as it is to jump right in, take some time to gather your team and work through these questions first.

  1. When all is said and done, how will we know that this process has been effective? Have each individual list two or three desired outcomes. As a group, reach consensus on a total of two or three desired outcomes.
  2. Based on those consensus desired outcomes, what do we believe to be the most critical issues or concerns to address? Reach consensus on the top two to three.
  3. Of these identified issues, which of these do we think will be the most difficult to tackle? Why?

Even before you begin to discuss the issues particular to the conflict, you have already done much of the foundational work for thriving through conflict!

A 3 Step Checklist For Empowering Your Team


February 9, 2016

Last time, we saw two key points about empowerment:

  1. We measure empowerment by how willing people are to offer us their maximum discretionary effort.
  2. We know that people feel empowered when they are motivated to give their all.

Who doesn’t want to lead a workplace environment like that?

So, how do you – in real life and in real time – empower your team?

We offer you the checklist below as a way of measuring your progress as an empowering leader. Think of it as a punchlist for your project of empowering your team. Or, even better, think of the metaphor we often use – of a team climbing up a high mountain together!

mountain

Provide Clear Direction

An empowering leader defines the task for the team with crystal clarity. A common misconception about delegation (a component of empowerment) is that it is described by this attitude: “Do your own thing as long as you are within the basic parameters and standards of the organization”. That’s mostly being lazy and settling for less than full alignment.

Empowering direction-giving sounds more like this: “See that mountain? We’re going to climb it together, and here’s how”.

 

Provided Needed Resources

Nothing is more dis-empowering to a team than not having the tools they need to complete the task they have been assigned. As an empowering leader you make it a priority to give your people the tools and resources they need to carry out their assignments with excellence and passion.

It sounds like this: “Here is the equipment we need to climb this mountain together. This is how you use it. Trust me, I’ve tested it and everything is safe, secure, high quality, and in adequate supply. Let’s get started!”

 

Provide Coaching, Support, and Feedback

Along the way, the empowering leader is providing constant, specific coaching (“Here’s our strategy for taking the mountain”, support (“You’re doing great – here’s what I can give you for your next steps”) and feedback (“OK, let’s set up camp for the night, reflect on what we learned today and focus on how we can get even better tomorrow”)

As you get ready to climb your next mountain as a team, review this list together. Does your team have the direction, resources, feedback, support, and coaching it needs? Does each team member know that they are needed and valued and that their very best efforts will rejuvenate them and help the team win?