Most of us know that good health requires drinking lots of water. But as we rush through our days most of us say we don’t even have time to think about it.
But what would you say if we told you that going to the water cooler often would make you a better leader and give you a head start on crafting a thriving organizational culture?
Culture-crafting leaders are, by definition, busy men and women. The good ones know that they must listen to their people so that they can understand, filter accurate information from people saying “what the boss wants to hear” and communicate personal care and concern for the team.
There are lots of things you can do to create virtual water coolers, whether or not your office has a burbling blue machine with a tap.
-An “I read every email” policy from senior leaders.
-Town hall meetings.
-Focus groups where the boss reads the transcripts.
-Open door policies within set office hours.
Now, these are good but none pack the punch of tons of informal, off the clock, in the moment unplanned conversations. Some of the very best leaders we have worked with schedule unscheduled time.
Yep, you read that right. They build into their calendars time for NO formal meetings, phone calls, or strategic planning. They simply get out of the office and into the “field” and talk to people.
Unscripted conversations, heartfelt ‘thank yous’ , and the simple visibility of the leader all go a long way towards creating engagement, high morale, and loyalty – all key ingredients for culture change!
Plus, you’ll be better hydrated for better health!